Privacy Policy
S7OFF respects the privacy of its customers and is committed to protecting personal data, order information, payment details and technical data used in providing digital GSM services, IMEI checks, server services, licenses, credits and activations.
Overview
By using the S7OFF website, creating an account, placing an order or contacting support, you agree to the terms of this Privacy Policy.
What Data We Collect
S7OFF may collect the following data:
- Name or customer identifier
- Email address
- Telegram, WhatsApp or other contact details, if voluntarily provided
- S7OFF account data
- Order history
- Payment information
- IP address, device, browser and technical data
- IMEI, Serial Number, username, email, device model, country, carrier and other data required to fulfil the service
- Support correspondence
- Screenshots, files or additional data submitted by the customer for order review
We collect only the data needed to operate the site, process orders, support customers, ensure security and improve the service.
How We Use Your Data
S7OFF uses customer data for the following purposes:
- Creating and maintaining accounts
- Processing orders
- Fulfilling IMEI checks, server services, unlock services, licenses and activations
- Communicating with customers about orders and support
- Verifying payments
- Preventing fraud, disputes and abuse
- Improving the website and service quality
- Maintaining order history
- Meeting supplier requirements
- Sending important notifications related to orders, accounts or security
We do not sell customer personal data to third parties.
Data Required to Fulfil Services
Some services require passing data to suppliers, servers, official platforms or partners that perform the relevant checks, activations or server services.
Such data may include:
- IMEI
- Serial Number
- Username
- Device model
- Country and carrier
- Account credentials for a service, where required to complete the order
- Other technical information specified in the service description
Such data is only transferred for the purpose of fulfilling the ordered service.
Payment Data
S7OFF may use third-party payment systems, banks, cryptocurrency payment gateways or other services to accept payments.
We do not store full card details when payment is processed through a third-party payment provider. Payment data is handled by the respective payment system in accordance with its own rules and privacy policy.
S7OFF may store information about payment status, amount, currency, transaction ID, payment method and the associated order.
Data Security
S7OFF takes reasonable technical and organisational measures to protect customer data from unauthorised access, alteration, loss, disclosure or destruction.
We use restricted data access, account protection, order controls and other security measures. However, no online service can guarantee 100% absolute data protection.
Data Retention
S7OFF retains customer data for as long as necessary to:
- Fulfil orders
- Maintain transaction history
- Support customers
- Resolve disputes
- Prevent fraud
- Meet accounting, legal and technical requirements
Some data may be retained longer if required for security, financial reporting or protection of S7OFF's interests.
Access to Data
Only authorised staff, administrators, technical specialists, service providers or partners who need the information to fulfil an order or support the service may access customer data.
We do not grant access to data without necessity.
Sharing Data with Third Parties
S7OFF may share data with third parties only in the following cases:
- To fulfil the ordered service
- To process a payment
- For technical site support
- To prevent fraud
- Where required by law
- Where necessary to resolve a dispute, chargeback or claim
We do not sell our customer database or pass data to advertising companies for their own use.
User Rights
Users may contact S7OFF support to:
- Find out what data is associated with their account
- Correct inaccurate data
- Request account deletion, where possible
- Request deletion of specific data no longer needed
- Opt out of optional notifications
Some data cannot be deleted immediately if it is associated with completed orders, payments, disputes, security or legal obligations.
Account Security
Users are responsible for the security of their account, password, email, Telegram, WhatsApp and other access methods.
S7OFF is not liable for losses if the customer shared access with third parties, used a weak password, lost access to their email or allowed unauthorised entry to their account.
Children's Data
S7OFF is intended for users who are legally entitled to purchase digital services and make online payments. We do not knowingly collect data from children.
If you believe a minor's data was submitted to the site without the consent of a legal guardian, please contact S7OFF support.
Changes to This Policy
S7OFF may update this Privacy Policy. The new version takes effect upon publication on the site.
Users are encouraged to check this page periodically to stay informed about current data processing terms.
Contact
If you have questions about privacy, data processing or account security, please contact S7OFF support through the available contact options on the site.
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