Mi Account Unlock — Hong Kong

Bought a Xiaomi, Redmi or POCO from a Mi Store in Causeway Bay, Mong Kok or Tsim Sha Tsui and now stuck on the Mi Account lock screen with a password you don't have? We remove the lock at server level using only your IMEI and the unlock code — permanently, without any software on the device, and most Hong Kong orders are finished the same day.

This service is dedicated to Xiaomi, Redmi, and POCO devices first activated in Hong Kong. We process the unlock entirely server‑side — nothing is installed on your phone, no root, no bootloader modifications, and no additional tools are required. You provide the device IMEI and the unlock code displayed on the Mi Account lock screen; we confirm the Hong Kong activation region, and the Mi Account binding is permanently cleared from Xiaomi's servers.

Hong Kong is one of the most dense Xiaomi markets per capita, with the brand holding approximately 11.12% of the local smartphone market as of February 2026 — ranking third behind Apple (48.04%) and Samsung (16.63%). Xiaomi's retail presence in Hong Kong has expanded aggressively: the company now operates over 16 Mi Stores across the territory. These include three directly‑managed flagship stores — the Mong Kok store at Chong Hing Square (610 Nathan Road, G/F), the Causeway Bay store on Yee Wo Street (a two‑floor location with a dedicated after‑sales service centre), and the Yuen Long store at YOHO Mall II. An additional 13+ authorised Mi Stores span the entire territory: Tsuen Wan Plaza, Tai Po Mega Mall, Kwun Tong Plaza, East Point City (Tseung Kwan O), Wong Tai Sin Plaza, Tuen Mun Town Plaza, Kwai Fong Metroplaza, Maritime Square (Tsing Yi), Kowloon Bay, Fanling, Ma On Shan, Nam Cheong, Heng Fa Chuen, Lok Fu, Lam Tin, Tsim Sha Tsui, Olympian City, apm (Kwun Tong), Po Lam, LOHAS Park, Yau Tong, Hang Hau, Diamond Hill, Tin Shui Wai, Sheung Shui, and Sha Tin. Major electronics chains — including Fortress, Broadway, and Suning — are also official Xiaomi Hong Kong partners. Additionally, mi.com/hk serves as the exclusive official online store, shipping directly from Hong Kong warehouses.

A critical distinction for Hong Kong devices: official HK models carry OFCA certification (Office of the Communications Authority) and run region‑specific firmware with tailored OTA updates. Mainland China units use CTA certification instead and are not recognised for local warranty or service. If your device was purchased through any official Hong Kong channel — a Mi Store, Fortress, Broadway, Suning, or mi.com/hk — and first activated locally, our service can process it.

Xiaomi's official unlock appeal at us.i.mi.com can take 15 or more working days, requires the original purchase receipt and a linked phone number, and is frequently rejected for second‑hand devices. Our service completes most Hong Kong orders the same day, with no paperwork. After unlocking, the device is fully clean: you can factory reset, install HyperOS updates, flash firmware, and the Mi Account lock never returns.