Find Original IMEI on TECNO, INFINIX and ITEL by Serial Number | S7OFF | Guides
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How to Find Original IMEI on TECNO, INFINIX and ITEL Phones by Serial Number

This guide explains how to find the original IMEI of TECNO, INFINIX and ITEL phones when the current IMEI is missing, changed, bypassed or not reliable. In many cases, the original IMEI can be recovered by scanning the barcode on the motherboard and checking the serial number through a TECNO, INFINIX or ITEL IMEI check service.

5 min read min read
Jun 4, 2026

Why Original IMEI Is Important

For many TECNO, INFINIX and ITEL service procedures, technicians may need the original IMEI of the device. This can be important for MDM removal, Cloud ID related services, warranty checks, device verification and other official or server-based procedures.

Why the Current IMEI May Not Be Reliable

In many markets, a large number of TECNO, INFINIX and ITEL phones may have a current IMEI that does not match the original factory IMEI. Some devices may have been previously serviced, bypassed, modified or repaired. Because of this, checking only the IMEI shown in the phone settings may not always give the correct original device information.

Best Way to Find the Original IMEI

The most reliable method is to find the original serial number from the device motherboard. TECNO, INFINIX and ITEL phones usually have a barcode or printed code on the motherboard. By scanning this barcode, you can get the serial number. After that, the serial number can be checked through a TECNO, INFINIX or ITEL IMEI check service to retrieve the original IMEI.

Step 1 — Power Off the Phone

Before opening the device, power it off completely. Remove the SIM tray and make sure the device is not connected to a charger or computer. This helps avoid damage during disassembly.

Step 2 — Open the Phone Carefully

Disassemble the phone carefully using proper repair tools. This step should be done by a professional technician or repair shop. Avoid damaging the back cover, battery, flex cables, fingerprint cable, display connector or motherboard components.

Step 3 — Find the Motherboard Barcode

After opening the phone, inspect the motherboard. Look for a barcode, QR code or printed serial label on the main board. On many TECNO, INFINIX and ITEL devices, this barcode contains the original serial number or board-related identification data.

Step 4 — Scan the Barcode

Use a barcode scanner, smartphone camera or repair shop scanning tool to scan the barcode on the motherboard. If scanning does not work, take a clear photo and read the printed serial number manually. Make sure the serial number is copied exactly without missing characters.

Step 5 — Check the Serial Number

After getting the serial number, use a TECNO, INFINIX or ITEL IMEI check service by serial number. This service can read the original device information and return the original IMEI connected to that serial number.

Step 6 — Compare the Result

After receiving the original IMEI from the serial number check, compare it with the IMEI currently shown on the device. If the current IMEI is different, then the phone may have been previously modified, bypassed, repaired or reprogrammed.

When This Method Is Useful

This method is useful when the phone settings show an unreliable IMEI, the device has been bypassed before, the IMEI is changed, the box is missing, the back label is damaged, or the technician needs the original factory IMEI for a server-based service.

Important Notes for Technicians

Do not use this information for illegal IMEI changing or identity modification. This guide is only for finding and verifying the original factory IMEI of a device for legitimate repair, checking and service purposes. Always make sure the customer owns the device or has authorization to request service.

Final Answer

To find the original IMEI of a TECNO, INFINIX or ITEL phone, open the device, scan the barcode on the motherboard, get the serial number and check it through a TECNO, INFINIX or ITEL IMEI check service by serial number. This is one of the best ways to recover the original factory IMEI when the current IMEI is not reliable.

Related Services

Services mentioned in this guide

Cloud ID Lock Removal — TECNO | INFINIX | ITEL

Cloud ID Lock Removal — TECNO | INFINIX | ITEL

After a factory reset, your Tecno, Infinix or Itel phone is asking for a Cloud ID password you don't have? This server‑side service permanently detaches the Cloud ID account from Transsion's servers using only the IMEI. No password, no recovery data — and most orders are completed the same day.

Cloud ID is the Transsion account system used across all Tecno, Infinix, and Itel devices. It works like iCloud on iPhones: when a phone is signed into a Cloud ID account, it becomes tied to that account. After a factory reset, the phone verifies the account online and locks itself to the "Activate this device" screen until the original password is entered.

If you bought a second‑hand device, forgot your own password, or lost access to the recovery phone and email, the official recovery process can be difficult or impossible. Our service removes the Cloud ID lock directly from Transsion's servers — permanently, without any software on your phone.

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Demo Mode Removal — TECNO | INFINIX | ITEL

Demo Mode Removal — TECNO | INFINIX | ITEL

Bought an ex‑display Tecno, Infinix or Itel phone that's stuck in demo mode? This server‑side service permanently removes the retail demo restriction, turning your device into a fully functional phone. No software, no root — just a clean, permanent unlock.

Demo mode is a retail display mode pre‑installed on phones used as store display units. The phone appears to work normally, but it cannot be set up with a personal account, and many features are restricted. If you purchased an ex‑display device, you need to remove this mode to use it as a regular phone.

Our service removes demo mode directly from Transsion's servers using the IMEI. The process is entirely server‑side — nothing is installed on the device, no root or bootloader modifications are required.

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MDM Lock Removal — TECNO | INFINIX | ITEL

MDM Lock Removal — TECNO | INFINIX | ITEL

MDM Lock Removal for Tecno, Infinix and Itel is a server‑based service for removing Transsion region/server restrictions that prevent the device from working normally. In this category, «MDM» is the common GSM service name, but the actual lock is not the same as corporate Mobile Device Management used by companies or schools.

In the Tecno, Infinix and Itel service market, this lock is commonly called «MDM Lock». Technically, it is usually a Transsion region/server restriction — not a corporate MDM profile. Our service removes this restriction remotely through supported server processing.

The process is entirely server‑side: we de‑provision the device from the Transsion server at the platform level, as if the device were legitimately removed from the restricted registry. This restores full user control — factory reset, OTA updates, account switching — without installing any software, enabling USB debugging, or entering engineering codes. Most orders are completed within hours.

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